Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information gathered automatically as you interact with our website, and information received from trusted third parties. The categories of information we may collect include:

• Contact and identity data — such as your name, email address, phone number, company name and job title when you complete a form, request a proposal, or subscribe to our newsletter.
• Project and communication data — messages, project requirements, files and correspondence you share with us during an engagement.
• Technical data — your IP address, browser type and version, device identifiers, operating system, and referring URLs.
• Usage data — pages viewed, links clicked, time spent on pages, and other analytics about how you navigate our website.
• Billing data — where applicable, invoicing details processed through secure third-party payment providers.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to your enquiries, provide quotes, and deliver the services you request.
• Operate, maintain, improve and secure our website and services.
• Send you project updates, service communications and, where you have opted in, marketing content.
• Analyze usage trends to enhance user experience and product performance.
• Comply with legal obligations and enforce our agreements.

Where required by law, we rely on your consent, the performance of a contract, our legitimate interests, or compliance with a legal obligation as the lawful basis for processing your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how our website is used, and improve performance. Cookies fall into several categories:

• Essential cookies that are necessary for the website to function.
• Analytics cookies that help us measure traffic and improve content.
• Preference cookies that remember your settings and choices.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with trusted parties in limited circumstances, including:

• Service providers who perform functions on our behalf, such as hosting, analytics, email delivery and payment processing, under strict confidentiality obligations.
• Professional advisors such as auditors, lawyers and accountants where necessary.
• Authorities when required to comply with applicable law, legal process, or a valid governmental request.
• Business transfers in connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include encryption in transit, access controls, secure infrastructure and regular security reviews. While we work hard to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have certain rights regarding your personal information. Subject to applicable law, these may include the right to:

• Access the personal information we hold about you and request a copy.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information ("right to be forgotten").
• Object to or restrict certain processing of your information.
• Request data portability to another provider.
• Withdraw consent at any time where processing is based on consent.
• Opt out of the "sale" or "sharing" of personal information, as defined under the CCPA.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.

8. International Data Transfers

Orbit Tech Lab works with clients and service providers around the world. As a result, your information may be transferred to, stored in, or processed in countries other than your own. Where we transfer personal information internationally, we take steps to ensure it receives an adequate level of protection, including through the use of standard contractual clauses or other lawful transfer mechanisms.

9. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us at orbittechlabinfo@gmail.com. We are committed to resolving any privacy concerns promptly and transparently.